All museums

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Frequently Asked Questions

What is Useeum?

Useeum is a vast world of museums, consisting of one shared app for all museums and this new, shared ticket portal.

On this site, you can find your next museum experience and buy your tickets.

Make your next museum visit exciting with the Useeum app at hand. Here you will find a wealth of great stories in the form of guides, podwalks and treasure hunts for a wide range of museums, experience centres, castles, nature parks and similar attractions.

Why can't I buy tickets to all museums through Useeum?

The ticket portal is new, and we’re working to bring more museums on board.

Right now, you can buy tickets to the museums listed here, but we hope you’ll be able to buy tickets to even more museums in the future.

How do I show my tickets on arrival?

Your tickets have been sent to your email as a QR code. Show this QR code to the staff on arrival, and they will scan it and redeem your tickets.

You can show the email with the QR code directly on your phone or print it out.

What should I do if I have lost my tickets?

Your tickets have been sent to your email. Remember to check your spam folder.

If you can’t find the email, send us an email and we will resend your ticket.

What are Useeum's terms and conditions, privacy policy and cookie policy?

Read our terms and conditions and privacy policy here.

Read our cookie policy here.

FDM

How do you become an FDM member?

As a member of FDM, you gain access to plenty of relevant benefits that make your life as a driver easier, cheaper, and safer – and you also get a discount on a selection of museum tickets if you purchase them through Useeum. You can become an FDM member here.

Are you experiencing issues with your FDM login?

If you are experiencing issues with your login, you can contact FDM’s customer service at +45 70 13 30 40. You can also contact FDM’s membership service. You will receive an email within 1-2 business days.

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