Privacy Policy for Useeum App
Last updated: 02/03/26
- Introduction
Useeum ApS (“we”, “us”, “our”) built the Useeum app as a commercial application. This Privacy Policy explains how we collect, use, and protect information when you use the Useeum app on iOS and Android.
By using the app, you agree to the collection and use of information in accordance with this Privacy Policy.
- Data Controller
The data controller responsible for the processing of personal data is:
Useeum ApS
CVR: 36 71 66 30
Langhøjvej 1C
8381 Tilst
Denmark
Email: [email protected]
- Information We Collect and Use
The Useeum app does not require user accounts and does not collect information that directly identifies individual users.
However, certain information may be processed automatically to ensure the technical operation, stability, and improvement of the app.
This may include:
- device information (such as operating system, device model, and app version)
- technical log data
- aggregated usage statistics
- approximate location information (city and country)
All such information is processed in aggregated and pseudonymised form and cannot be readily attributed to an identifiable individual.
- Technical Data, Analytics, and Statistics
The app uses technical technologies and services that are necessary to:
- ensure stable operation of the app
- identify and fix errors and crashes
- monitor overall performance
- understand overall usage levels (for example, number of users or sessions)
Statistical information is used solely for technical operation, stability, and improvement of the app’s functionality.
It is not used for:
- user profiling
- behavioural analysis on an individual level
- marketing or advertising purposes
Aggregated and anonymised statistics may be shared with museums using the app in order to provide an overview of general usage. These statistics cannot be used to identify individual users.
- Third-Party Services
The app uses third-party services that support technical operation, error reporting, and statistical analysis, including:
- Google Play Services
- Firebase Analytics
- Firebase Crashlytics
These services may process technical data such as device information and log data on our behalf. They are contractually bound to process such data only according to our instructions and for the purposes described in this Privacy Policy.
- Log Data
In the event of an error or crash in the app, we may collect log data through third-party services. This log data may include:
- Internet Protocol (IP) address
- device name
- operating system version
- app configuration at the time of use
- date and time of use
This information is used exclusively for technical troubleshooting, security, and performance improvement and is not used to identify users.
- Location Information
In certain parts of the app, users may be asked to share their location in order to display relevant local content.
- Location data is used only momentarily
- Location data is not stored
- Location data is not used for statistics, tracking, or profiling
- Location data is not shared with third parties
The app does not collect precise GPS location data for storage or analysis.
- Cookies and Similar Technologies
The Useeum app may use cookies or similar technologies as part of technical services and third-party libraries.
Such technologies are used exclusively for technically necessary purposes, including ensuring functionality, stability, and performance of the app. Technologies used for technical operation are applied without requiring separate user consent.
- Children’s Privacy
The app is intended for a broad audience, including children, young people, and adults. However, it is not specifically directed at children under the age of 13.
We do not knowingly collect personal data from children under 13. If we become aware that such data has been collected, it will be deleted without undue delay.
- Data Retention
Technical data and log data are retained only for as long as necessary to fulfil the purposes described in this Privacy Policy, including ensuring app stability, security, and improvement.
Where possible, data is aggregated or pseudonymised, and data is deleted or anonymised when no longer required.
- Security
We take appropriate technical and organisational measures to protect information processed through the app. However, please note that no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.
- Links to Other Sites
The app may contain links to external websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content or privacy practices of such third-party sites. We encourage users to review the privacy policies of any external sites they visit.
- Your Rights
Under applicable data protection laws, you may have rights including the right to request access to, rectification, or deletion of personal data, and the right to lodge a complaint with the relevant data protection authority.
Requests may be submitted using the contact details provided below.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the app or on this page and will take effect upon publication.
- Contact Us
If you have any questions about this Privacy Policy or our data processing practices, please contact us at: